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Order Policy

Payment and Billing:

We accept payment with Visa, Mastercard or Discover. Your credit card is charged at the time of shipment or (if applicable) order pickup, not at order placement. You will receive a sales invoice with your shipment. Billing is in U.S. dollars. We do not share your personal information with anyone.

Shipping:

Orders are shipped by US Postal Service (USPS) Priority Mail within the continental U.S. only. Shipping cost is based on weight. Back orders are not accepted.

Product Use and Safety:

You, as the customer, have a responsibility to use the products sold on this website in a safe, informed manner. See the Herb FAQ and Herb Use Instructions for more information on the use of dried herbs in home remedies. Everyone has their own specific sensitivity levels, unique body chemistry to consider when using herbs. If you are pregnant and/or are taking prescription drugs then you should seek qualified expert advice before using medicinal herbs.

Pricing:

Prices are subject to change without notice.

Returns:

Returns only apply to product(s) damaged by shipping. If product(s) arrives damaged it will be replaced if you contact us and return the damaged product(s) within 30 days of invoice date. Apple Cottage will pay the shipping charge for product(s) replacement. The customer will pay return freight on damaged product(s). Replacement product(s) will be reshipped upon receipt of returned damaged product(s).